Privacy Policy — Potstash Delivery

Your privacy is very important to us. At Potstash Delivery, we believe your data is yours, not ours. We only access your account to assist with a support issue or to fix a bug. We never access uploaded files unless you explicitly ask us to. We log all account access by IP address so we can monitor and confirm that no unauthorized access has occurred while logs are retained.

Identity & Access

When you contact support@potstash.delivery with a question or support request, we store your message and email address for future reference. When you browse our marketing pages, we collect basic usage data for statistical purposes (like measuring conversion rates or testing design changes). We also keep any information you voluntarily provide, such as survey responses, for as long as it is useful.

When We Share Your Information

We only ever share your data in the following situations:

  • To provide services or products you’ve requested, and only with your permission.
  • To investigate, prevent, or take action regarding illegal activity, suspected fraud, threats to physical safety, violations of our Terms of Service, or as required by law.
  • If Potstash Delivery is acquired or merged with another company — although we have no current plans for that — we’ll notify you well in advance before any of your information is transferred and becomes subject to a different privacy policy.

Your Rights Regarding Your Information

We comply with the General Data Protection Regulation (GDPR) where applicable. If you are covered under GDPR, you have the following rights with respect to your personal data:

  • Right of Access – To view the personal information we have about you, and understand how it’s shared, stored, and processed.
  • Right to Correction – To request correction of any inaccurate personal data.
  • Right to Erasure – To request deletion of your data (also called the “Right to be Forgotten”), subject to legal limitations. Please note: fulfilling this request may result in the deactivation of your account.
  • Right to Complain – You can file a complaint with your local data protection authority.
  • Right to Restrict Processing – To limit how your data is used.
  • Right to Object – To object to specific uses of your data.
  • Right to Data Portability – To receive your data in a machine-readable format and transfer it to another provider.
  • Right to Avoid Automated Decision-Making – To opt out of decisions made solely by algorithms if they have legal or significant effects.

Most of these rights can be exercised by logging into your account and updating your information. If you need help or have questions, contact us at support@potstash.delivery.

Third-Party Processors

We may use trusted third-party service providers to process certain aspects of your data, but only as necessary to provide our services.

Law Enforcement

Potstash Delivery does not voluntarily provide data to law enforcement agencies. Any such requests must comply with applicable legal procedures.

Security & Encryption

All data transmitted between our servers and your browser is encrypted using SSL/TLS. Our database backups are also encrypted. However, live data within our systems is not encrypted, as it needs to be accessible in real time for proper service functionality.

Data Location

This site is operated in the United States. If you are located in the European Union or other regions with different data protection laws, please be aware that your data may be transferred to, stored in, and processed in the U.S. By using our website or services, you consent to this data transfer.

Changes & Questions

We may update this policy occasionally — in the event of significant changes, we’ll notify you either via email or with a clear notice on our website. You may access, modify, or delete your personal information at any time by reaching out to us.

Have questions about this privacy policy? Feel free to contact us at support@potstash.delivery — we’ll be happy to help.